Leads and site comms without the lag.
In construction and real estate, the people in the field are the people who answer the phone — and they cannot do both. Project managers are on site, agents are at showings, and inquiries come in while no one is at a desk. A listing lead that waits an hour is usually just confirming the buyer already booked with someone faster.
We deploy an operations layer that closes the gap between an inquiry and a response: instant lead qualification and routing to the right agent or PM, self-serve showing and walkthrough scheduling, and document pipelines that handle the COIs, lien waivers, and vendor packets your team re-types today. Owners and tenants stay informed without anyone chasing updates.
Speed-to-lead on every inquiry
Listing inquiries, project leads, and tenant requests all share the same failure mode: they sit unanswered while the right person is in the field. We qualify each inbound lead the moment it arrives — from forms, ads, and calls — score it, and route it to the right agent or project manager in under a minute.
When the assigned person does not respond inside your SLA, the lead re-routes to a backup so it never goes cold waiting on one busy individual. A voice agent can engage immediately, capturing the details and booking the next step while the prospect is still interested.
- Instant qualify and assign to agent or PM
- Routing by territory, property, or project type
- SLA timers with automatic backup re-routing
- After-hours capture so no inquiry waits until morning
Scheduling without the phone tag
Booking a showing or a walkthrough usually takes three messages and a missed call. Self-serve scheduling links and a voice agent let prospects and clients book directly into the right calendar, with availability that reflects real constraints so you never get a double-booking.
Confirmations, reminders, and reschedule handling run automatically over SMS, which cuts the no-shows that waste an agent's afternoon. When a slot frees up, the system can offer it to the next interested party instead of leaving it empty.
- Self-serve showing and walkthrough booking
- Confirmations and reminders over SMS
- Two-way rescheduling that updates the calendar
- Conflict prevention across agents and properties
Tame the document pile
Construction and property management run on documents — certificates of insurance, lien waivers, vendor packets, subcontractor intake, and contracts. Tracking them by hand is slow, and an expired COI is a real liability that is easy to miss.
Document AI pipelines ingest each file, extract the fields that matter, validate them against your rules, and route the structured data into your systems, with a human review queue for anything uncertain. Subcontractor and vendor intake gets captured and organized instead of living in someone's inbox.
- COI, lien waiver, and vendor packet extraction
- Subcontractor intake capture and routing
- Validation and confidence scoring per document
- Structured data delivered to your systems
Keep owners and tenants in the loop
Most complaints in property and project work are about communication, not the work itself. We automate the status updates — SMS to tenants about a maintenance visit, updates to owners on a project milestone, confirmations on a scheduled walkthrough — so people feel informed and your phone stops ringing with status questions.
Behind the scenes, workflow and CRM automation log every interaction, move records on real activity, and keep follow-ups from falling through during a busy week, so your pipeline and your communication both stay current without manual chasing.
- Automated SMS updates to tenants and owners
- Milestone and walkthrough notifications
- Every interaction logged to the CRM
- Follow-up sequences that do not get forgotten
Questions, answered.
The system reacts in seconds — qualifying, scoring, and routing the lead to the right agent or PM almost instantly, with an SMS or voice engagement following immediately. The constraint becomes how fast your person picks up, which is why we pair routing with alerts and an after-hours voice agent.
Ready to deploy construction & real estate?
Most clients start with a Pilot — 2–3 systems live in four weeks. Book a 20-minute fit call and we'll tell you honestly whether this is the right first move for your stack.